We want you to have pain relief as fast as possible, which is why our goal is to ship your order within 1-3 business days (excluding holidays). All orders are shipped with tracking information that is emailed to you once your order has been shipped. Depending upon the location of your shipment, it may be sent via USPS, UPS, or FedEx.
All Pivot products have a 30-day return policy. If you are not completely happy with your purchase, you may request a full refund or exchange. Due to the nature of our product, some limitations may apply.